Privacy Policy

Our commitment

Terre d'Orient is committed to protecting your personal information. This privacy policy explains what data we collect, how we use it, and the rights you have over it.

What we collect

• Information you give us directly (name, email, shipping address, phone number) when you create an account or place an order.
• Information from your device (IP address, browser type, pages viewed) collected automatically when you visit the site.
• Marketing preferences, when you choose to subscribe to our newsletter.

How we use it

• To process and deliver your orders.
• To respond to your enquiries and provide customer service.
• To send marketing communications, only with your consent.
• To improve the site and personalise your experience.

Sharing

We never sell your personal data. We share it only with service providers necessary to fulfil our operations (payment processors, shipping carriers, email platforms), under strict contractual safeguards.

Your rights

You may request access, correction, or deletion of your personal data at any time by writing to privacy@terredorient.tn. You also have the right to object to marketing and to lodge a complaint with your local data protection authority.

Updates

We may update this policy from time to time. The "last updated" date below reflects the most recent revision.